To use the AquaVip Solutions application, you must have an authorised user account. Personal data must be stored for this purpose.

Category

• Username
• First name, surname
• Business address
• Business telephone number
• Your password

Disclosure

If you invite other people, your name can be sent to the invitee in the invitation e-mail at your request. No other data will be passed on to third parties.

Storage period

We delete this data after you have deleted your account.

Legal basis

The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR), for the indication of your name as the inviting party your consent (Art. 6 (1) (a) GDPR).

You can create employee accounts and store your employees' personal data. Your employees are given access to AquaVip Solutions with the user name assigned and the e-mail address specified for the employee. Additional information about employees, such as their position in the company or a photo, can be provided voluntarily.

Category

• User name
• First name, surname
• E-mail address
• Telephone number
• photo

Disclosure

The data will not be passed on to third parties. 

Storage period

We delete this data when you remove it from the application.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).

Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.

Category

• IP address
• Date and time of the request
• Access status/HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser, language and version of the browser software
• Operating system and version
• Images and videos provided by you for product recognition
• Language and version of the browser software

Disclosure

The data is passed on to the external development team for support purposes.

Storage period

We delete this data after 30 days.

Legal basis

The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.

Explicatis provides technical support for the (further) development of the web application.

Address

Explicatis GmbH, Max-Planck-Str. 6 - 8, 50858 Cologne, Germany, https://www.explicatis.com/

Category

• First name, surname
• Contact details
• Account details
• Documents

Disclosure

The data will not be passed on to third parties by Explicatis.

Storage period

No data is stored permanently.

Transfer to a third country 

No data is transferred to a country outside the EEA.

Hosting of cloud services and applications on the Microsoft Azure cloud platform.

Address

Microsoft Deutschland GmbH, Walter-Gropius-Straße 5, 80807 Munich, Germany, https://microsoft.com/de-de/

Category

• All personal data collected in the process

Disclosure

The data stored in Microsoft Azure is only passed on to authorised sub-processors.

Storage period

We delete your data after you have deleted your account.

Transfer to a third country

No data is transferred to a country outside the EEA.

To use the WLAN module in the Viega Fonterra Smart Control system, you must be registered and have an authorised user account. Personal data must be stored for this purpose.

Category

• Username
• First name, surname
• Business telephone number
• Business e-mail address
• Your password

Disclosure

The data will not be passed on to third parties. 

Storage period

Users can have the stored data deleted or modified at any time. We delete your data after you have deleted your account.

Legal basis

The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).

The collection of the e-mail address is necessary for the provision of the requested content and services. The data provided is used solely for the purposes of administration or making contact.

Category

• First name, surname
• E-mail address
• Telephone number

Disclosure

The data will not be passed on to third parties. 

Storage period

We delete this data after fulfilment of the contract.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).

When the input masks are used, the user's IP address and the date and time of use are also stored. This serves to prevent misuse of the services.

If specified, user account data is also stored.

Category

• IP address
• Date and time of the enquiry
• ID and token

Disclosure

The data will not be passed on to third parties. An exception is made if there is a legal obligation to pass on the data.

Storage period

The log data is not personalised and is not deleted.

Legal basis

The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.

The data collected is analysed internally by Viega for quality assurance purposes and processed for contacting in the event of product recalls.

Category

• First name, surname
• E-mail address
• Telephone number

Disclosure

The data will not be passed on to third parties. An exception is made if there is a legal obligation to pass on the data.

Storage period

We delete this data as soon as you delete your user account and statutory retention obligations have expired.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and legal obligations to recall products (Art. 6 (1) (c) GDPR).

Address

Amazon Europe Core S.à.r.l., Amazon EU S.à.r.l., Amazon Services Europe S.à.r.l. and Amazon Media EU S.à.r.l., all four located at

38, avenue John F. Kennedy, L-1855 Luxembourg, and Amazon Digital Germany GmbH, Domagkstr. 28, 80807 Munich (together ‘Amazon Europe’), https://www.amazon.de/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ.

Category

• First name, surname (voluntary)
• E-mail address
• Password
• Address (voluntary)
• Telephone number (voluntary)

Disclosure

No personal data collected by Viega will be passed on to Amazon. Amazon only receives the information that you have successfully logged in to Fonterra Smart Control.

Storage period

No storage by Viega.

Transfer to a third country

Data may be transferred by Amazon Europe to countries outside the EEA as part of the service.

You have the option of controlling Fonterra Smart Control using voice commands via Google Assistant™. To do this, you must add skills with Google Assistant™. If you control Fonterra Smart Control via Google Assistant™, it is necessary for personal data to be forwarded via Google to Fonterra Smart Control or from Fonterra Smart Control to Google for output via Google Assistant™. If you send voice commands to Google Assistant™ to control Fonterra Smart Control or to retrieve information from Fonterra Smart Control, data will be transmitted to our servers and processed and subsequently the necessary data will be passed on to Google and used by Google to provide the service. By connecting your Google Assistant™ and Fonterra Smart Control and activating skills, you make it clear that the Fonterra Smart Control should be controlled via Google Assistant™ and that information should be output via Google Assistant™ and authorise us to exchange data with Google Assistant™ in this context. You or Google are responsible for the associated data processing by Google. The data processing carried out by Google is subject to Google's terms of use and privacy policy. Viega has no influence on these. For more information on data processing by Google, please refer to Google's terms of use and privacy policy for Google Assistant™ and Google Home.

Address

Google Ireland Limited, Gordon House Barrow Street Dublin 4, D04E5W5 Ireland, https://policies.google.com/privacy

Category

• first name, surname (voluntary)
• e-mail address
• Password
• Address (voluntary)
• Telephone number (voluntary)

Disclosure

No personal data collected by Viega will be passed on to Google. Google only receives the information that you have successfully logged in to Fonterra Smart Control.

Storage period

No storage by Viega.

Transfer to a third country 

Data may be transferred to countries outside the EEA as part of the service by Google.

To use the App "Viega Tool Services", you must have an authorised user account. Personal data must be stored for this purpose.

Category

• Username
• First name, surname
• E-mail address
• Password
• Other data provided voluntarily, like telephone number, date of birth or salutation

Disclosure

If you invite other people, your name can be sent to the invitee in the invitation e-mail at your request. No other data will be passed on to third parties.

Storage period

We delete this data after you have deleted your account.

Legal basis

The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) or your consent for the indication of your name as the inviting party and data voluntarily provided by you (Art. 6 (1) (a) GDPR).

Once the Viega Tool Services app has been installed and the Bluetooth function of a mobile end device has been activated, a data connection with trackers and/or tools is automatically established, even if the Viega Tool Services app is not open. The position of the tracker and/or tool is recorded based on the position of the mobile end device and transmitted to the Viega Tool Service servers with date, time and location data. Viega pressing machines can also transmit data such as operational readiness, the number of pressings carried out and when maintenance intervals have been reached. The data can no longer be subsequently assigned to an individual person, but only to the tracker or tool.

Category

• location data

Disclosure

The transferred location data is visible to authorised users of the browser-based software and the Viega Tool Services app to which the tracker/tool is assigned.

Storage period

We delete this data when you remove the tracker or tool from Viega Tool Services or after 6 months.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).

In the disposition/projects area, you can store locations, define the tasks to be carried out there and assign resources to these locations, i.e. tools, employees, vehicles and trackers for defined periods of time.

Category

• employee data

Disclosure

The assigned data is visible to other users of your company's browser-based software and the Viega Tool Services app.

Storage period

We delete this data when you remove it from the app.

Legal basis

The legal basis for this processing of personal data is your provision of voluntary data (Art. 6 (1) (a) GDPR).

When purchasing goods or services in the shop, you must provide the data required for invoicing and payment processing.

Category

• Business contact details
• Credit card details

Disclosure

The data will be passed on to service providers for order processing.

Storage period

We delete this data as soon as you delete your payment information or your user account and statutory retention obligations have expired.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and statutory retention periods (Art. 6 (1) (c) GDPR).

Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.

Category

• IP address
• Date and time of the request
• Access status/HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser, language and version of the browser software
• Operating system and version
• Images and videos provided by you for product recognition
• Language and version of the browser software

Disclosure

The data is passed on to the external development team for support purposes.

Storage period

We delete this data after 30 days.

Legal basis

The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.

You can create employee accounts and store your employees' personal data. Your employees are given access to Viega Tool Services with the user name assigned and the e-mail address specified for the employee. Additional information about employees can be provided voluntarily.

Category

• User name
• E-mail address
• Other data provided voluntarily, like telephone number, date of birth or salutation

Disclosure

The transferred data is visible to other users of your company's browser-based software and the Viega Tool Services app.

Storage period

We delete this data when you remove it from the app.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).

The maintenance and repair of tools is not carried out by Viega itself, but by an external service provider. Before the data is sent to the external service provider, you will receive a summary of which data will be passed on.

Category

• Contact data

Disclosure

The data will be passed on to a service provider for the execution of the order.

Storage period

We delete your data after you have deleted your account.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).

Operation of a document management system for storing and providing the client's uploaded documents.

Address

CenterDevice GmbH, Rheinwerkallee 3, 53227 Bonn, Germany, https://www.centerdevice.de/.

Category

• All data stored in Viega Tool Services

Disclosure

The data will not be passed on to third parties by CenterDevice.

Storage period

You can delete your data at any time. We delete your data after you have deleted your account.

Transfer to a third country

CenterDevice does not transfer data to a country outside the EEA.

If you have any issues with Viega Tool Services, Explicatis staff can, at your request, review your account and provide assistance in resolving them. Explicatis will never see your password.

Address

Explicatis GmbH, Max-Planck-Str. 6 - 8, 50858 Cologne, Germany, E-Mail: https://www.explicatis.com/.

Category

• First name, surname
• Address data
• Contact details
• Location data
• Documents

Disclosure

The data will not be passed on to third parties by Explicatis.

Storage period

No data is stored permanently. With your consent, screen recordings will be made.

Transfer to a third country 

No data is transferred to a country outside the EEA.

Operation of the IoT backend for storing and processing data from trackers and smart tools and for making it available to Viega Tool Services.

Address

q.beyond AG, Richard-Byrd-Straße 4, 50829 Cologne, Germany, https://www.qbeyond.de/.

Category

• Location data

Disclosure

The data will not be passed on to third parties by q.beyond.

Storage period

We delete your data after you have deleted your account.

Transfer to a third country

No data is transferred to a country outside the EEA.

Subscription management and invoicing for paid Viega Tool Services subscriptions.

Address

Billwerk+ Germany GmbH, Mainzer Landstraße 51, 60329 Frankfurt / Main, Germany, www.billwerk.de

Category

• Name
• Address data

Disclosure

The data will not be passed on to third parties by Billwerk.

Storage period

We delete this data as soon as you delete your user account and statutory retention obligations have expired.

Transfer to a third country

Data may be transferred to countries outside the EEA as part of the payment processing.

Display of positions on a map.

Address

Google Ireland Limited, Gordon House Barrow Street Dublin 4, D04E5W5 Ireland,  https://policies.google.com/privacy.

Category

• Location data

Disclosure

The transferred data is visible to other users of your company's browser-based software and the Viega Tool Services app.

Storage period

Data will be deleted when you remove it from the app.

Transfer to a third country

Data may be transferred to countries outside the EEA as part of the service by Google.

Hosting of cloud services and applications on the Microsoft Azure cloud platform.

Address

Microsoft Deutschland GmbH, Walter-Gropius-Straße 5, 80807 Munich, Germany, https://microsoft.com/de-de/.

Category

• All personal data collected in the process

Disclosure

The data stored in Microsoft Azure is only passed on to authorised sub-processors.

Storage period

We delete your data after you have deleted your account.

Transfer to a third country

No data is transferred to a country outside the EEA.

To use the Viega Rinsing station with hygiene function, registration is required, including the contact details of the specialist tradesman and, optionally, the contact person for the respective construction project. Viega requires this data for service and to provide software updates, as well as to contact you in the event of damage or contamination of drinking water.

Viega will provide the contact person with information about data protection upon entering the email address; otherwise, this task is the responsibility of the specialist tradesman.

Category

• Username
• Firstname, surname
• E-mail address
• Telephone number

Disclosure

The data will be passed on to a third party for the operation and maintenance of the software.

Storage period

We will delete this data if you request it and if it is legally possible. Deleting or blocking registration data will make the software unusable.

Legal basis

The legal basis for this processing of personal data is the fulfilment of legal obligations (Art. 6 (1) (c) GDPR) according to EU Directive 98/83/EC and the German Drinking Water Regulation and the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and safe products.

The software of the Rinsing station with hygiene function logs and saves processes during normal operation, warnings and faults and transmits these to the Viega server. The data is pseudonymized and is not deleted. It is not possible to draw conclusions about the usage behavior of users of the drinking water network.

Category

• IP address
• Serial number
• Protocol data

Disclosure

The data will not be passed on to third parties. 

Storage period

The pseudonymous data is stored indefinitely. The log files of the receiving web server are deleted after 10 days.

Legal basis

The legal basis for this processing of personal data is the fulfilment of legal obligations (Art. 6 (1) (c) GDPR) according to EU Directive 98/83/EC and the German Drinking Water Regulation and the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and safe products.

Registration in the app is required to track the activity of electronic Viega products. Based on this data, complaints and recalls can be processed and you can be contacted.

Category

• Firstname, surname
• Address
• E-mail address
• Telephone number

Disclosure

The data will not be passed on to third parties. An exception applies if there is a legal obligation to do so.

Storage period

The log data is not personal and will not be deleted.

We delete the account data as soon as you delete your user account and statutory retention periods have expired.

Legal basis

The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).

The login credentials are stored in the AWS Germany cloud. The server is located in Frankfurt / Main, Germany.

Address

Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg, www.aws.amazon.com.

Category

• First name, surame
• Address
• E-mail address
• Telephone number

Disclosure

The data stored in AWS will not be passed on to third parties.

Storage period

We delete your data after you have deleted your account.

Transfer to a third country

No data is transferred to a country outside the EEA.

To use the Prevista Configurator application, you must have an authorised user account. Personal data must be stored for this purpose.

Category

• Surname, first name
• E-mail addresse
• User name
• Password
• Company data (voluntary)
• Telephone number (voluntary)
• Photo (voluntary)

Disclosure

If you invite other people to a project or a team or are invited by other people, your contact details will be displayed in the shared projects or in the team. The data is also passed on to the external development team for support purposes.

Storage period

We delete this data after you have deleted your account.

Legal basis

The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).

For the management and output of projects in the web application, you can store details of the construction project and address books with companies/persons involved in the construction project. The web application also allows you to share projects with other users or for other users to share projects with you. The user data is then visible to the users involved in the project (passwords are never displayed).

Category

• Surname, first name
• E-mail addresse
• Telephone number
• Company addresses
• Company contact details
• Address building project

Disclosure

The data is passed on to the external development team for support purposes.

Storage period

We delete this data when you remove it from the application.

Legal basis

The legal basis for this processing of personal data is our legitimate interest in offering you a full service, Art. 6 (1) (f) GDPR. 

Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.

Category

• IP address
• Date and time of the request
• Access status/HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser, language and version of the browser software
• Operating system and version

Disclosure

The data is passed on to the external development team for support purposes.

Storage period

We delete this data after 30 days.

Legal basis

The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.

E3D is the 3rd level support for the web application “Prevista Configurator”.

Address

E3D Ingenieursgesellschaft mbH, Großkölnstraße 30, 52062 Aachen, Germany.

Category

• Account data
• Protocol data
• Project data

Transfer to a third country

No data is transferred to a country outside the EEA.

The data from the web application is stored in the AWS Germany cloud. The server is located in Frankfurt / Main, Germany.

Adresse

Amazon Web Services Germany, Amazon Web Services, Inc. 410 Terry Avenue North Seattle WA 98109, United States

Category

• Account data
• Protocol data
• Project data

Transfer to a third country

No data is transferred to a country outside the EEA.

A user account allows you to apply for jobs, to be found by Viega Human Resources employees (recruiters) or to be informed about new job postings. If you apply to Viega once, it is not necessary to create a user profile.

You determine the visibility for recruiters yourself. Notification of new job postings is voluntary. Both can be changed in your account at any time.

Category

• First name, last name
• E-mail address
• Telephone number
• Country of residence

Disclosure

You determine the visibility for recruiters yourself. You have the option to allow your profile to be viewed by any recruiter of Viega Group companies worldwide, only recruiters from the country of residence that or only recruiters who recruit for positions you have applied for; with the last setting, your profile is invisible as long as you do not apply for a position. When allowing recruiters from Viega companies based outside the European Economic Area (EEA) to view your data, Viega will ensure that your data is processed in accordance with the GDPR requirements at all times.

Storage period

Your data will be stored for as long as your user account exists. If you delete your user account, all your information will also be deleted. User accounts that are in an active application process are exempt from this. For these accounts, the conditions for applicant data apply. Deletion or blocking of the registration data will result in the software no longer being usable.

Legal basis

The legal basis for the creation of a user account is your consent (Art. 6 (1) (a) GDPR). As soon as you apply for a job, the legal basis for processing your personal data changes to the initiation of a contract (Art. 6 (1) (b) GDPR).

To apply via the Viega applicant portal, the upload of the CV/Resume is required. In addition, The uploaded CV data is extracted by the system and transferred into a structured form, so-called "CV parsing". Viega collects the e-mail address and other data to contact you.

After creating a user account, you can also place your profile in our talent pool for a longer period of time.

Category

• First name, surname
• E-mail address
• Telephone number
• Address
• date of birth (voluntary)
• Contents of attached documents e.g. date of birth (voluntary), period of notice (voluntary), photograph (voluntary)

Disclosure

Your application data can be viewed by employees of companies in the Viega Group for those positions for which you have applied.

Storage period

We delete this data when you ask us to delete it and this is legally possible. Applicant data is usually deleted 6 months after the position has been filled or after rejection; local laws may specify different retention periods.

Legal basis

The legal basis for this processing of personal data is the initiation of a contract (Art. 6 (1) (b) GDPR) or, in the case of storage in the talent pool, your consent (Art. 6 (1) (a) GDPR).

Operator of the applicant portal as Software as a Service and the job feed.

Address

SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany, https://sap.com.

Category

• E-mail address
• Applicant data

Disclosure

Your data are not forwarded to third parties.

Storage period

The storage period corresponds to the period of use and/or the legal retention periods required by country.

Transfer to a third country

Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.

In some cases, we use external service providers as part of the application process, who carry out job interviews and assessment centers for us. Your application documents will be sent to them.

Category

• Applicant data

Disclosure

Your data are not forwarded to third parties.

Storage period

Your data and all information collected in connection with the job interview or the assessment center will be passed on to us after completion and all copies will be deleted from the service provider.

Transfer to a third country

Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.

If your application does not match an advertised position, but we should consider you for a suitable position or Viega finds your profile exciting but does not have any vacancies for you, your data can be saved in Talentry's talent pool. You decide for yourself whether the storage should take place in Talentry. Up to your decision your data is stored encrypted and not visible to anyone. Talenty is a software as a service solution.

Address

Talentry GmbH, Nymphenburger Str. 86, 80636 Munich, Germany, https://www.talentry.com.

Category

• E-mail address
• Applicant data

Disclosure

Your data are not forwarded to third parties.

Storage period

Once you have chosen for inclusion in the talent pool, your data will be stored for one year or until you cancel it. You can extend the storage period by a further year.

If you do not accept the inclusion, your data remains encrypted and cannot be seen by anyone, but it is not deleted.

Transfer to a third country

Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.

AEB is the provider for the sanction list check. The sanctions list check is carried out on applicants who receive benefits from Viega, such as reimbursement of travel expenses.

Address

AEB SE, Sigmaringer Straße 109, 70567 Stutgart, Germany, https://www.aeb.com/de/index.php.

Category

• Address

Disclosure

Your data are not forwarded to third parties.

Storage period

After transferring the address data, the data will be deleted immediately at AEB SE.

Transfer to a third country

There is no data transfer to a country outside the EEA.

• First name, surname
• E-mail address
• Telephone number
• Address
• Contents of voluntarily attached documents, e.g., date of birth, notice period, photo

Disclosure

Through an interface with the applicant management software SuccessFactors, which we use, your data is transmitted to the software. Your application data can then be viewed by the relevant recruiters within the Viega Group.

Storage period

The storage period for your applicant data depends on the storage period in the applicant management software SuccessFactors (see above).

Legal basis

If you apply to Viega via WhatsApp, you consent to messenger communication and the use of the service. The legal basis for this processing of personal data is your consent (Art. 6 (1) (a) GDPR).

PitchYou operates the WhatsApp application application.

Address

PitchYou GmbH, Campusallee 9, 51379 Leverkusen, Germany, https://www.pitchyou.de/.

Category

• First name, surname
• E-mail address
• Telephone number
• Address
• Content of voluntarily attached documents, e.g., date of birth, notice period, photograph

Disclosure

The data will not be passed on to third parties by PitchYou.

Storage period

After the application data has been submitted to SuccessFactors, the data is immediately deleted from PitchYou.

Transfer to a third country

No data is transferred to a country outside the EEA.

Viega uses WhatsApp Business to communicate with applicants. The following section exclusively addresses data storage when using WhatsApp Business.

Address

WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, https://www.whatsapp.com/contact

Category

• Telephone number

Disclosure

According to the provider, the data cached by the WhatsApp Business API provider is stored exclusively on servers in Germany. Please note that we have no influence on how WhatsApp handles and processes user data.

Storage period

All personal data is immediately deleted by the WhatsApp Business API provider as soon as it has been transferred to PitchYou.

Transfer to a Third Country

No data is transferred to a country outside the EEA.

The use of ViegaShow requires an user account or an invitation link that has been activated for you. Personal data must be stored for this.

Category

• Contact information (e.g. name, email address, telephone number, …)
• Account information (e.g. password, profile picture, role, device information, logon information, Language preference from the browser…)

Disclosure

The data is transferred to our CRM system.

Storage period

Showpad Customer Instance: The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.

Legal basis

The legal basis for this processing of the account data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products. 

You can create employee accounts and store your employees' personal data. Your employees are given access to ViegaShow with the assigned user name and the e-mail address specified for the employee. Additional information about the employees, such as their position in the company or a photo, can be provided voluntarily.

Category

• User name
• E-mail address
• Other data provided voluntarily, like first name & last name, telephone number, photo, role

Disclosure

The data is transferred to our CRM system.

Storage period

We delete this data when you remove it from ViegaShow.

Legal basis

The legal basis for this processing of personal data is the contract with you (Art. 6 (1) (b) GDPR) and data voluntarily provided by you (Art. 6 (1) (a) GDPR).

With your consent, log data is processed when you use ViegaShow in order to obtain more information about users and their interest in Viega content.

Category

• Usage/behavior statistics (e.g. sessions, in app views, shares, channel subscriptions, # of interactions with the Customer Content, …)
• IP address
• Date and time of the request
• Access status/HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser, language and version of the browser software
• Operating system and version
• Images and videos provided by you for product recognition
• Language and version of the browser software

Disclosure

The data is transferred to our CRM system.

Storage period

Showpad Customer Instance: The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.

Legal basis

The legal basis for the processing of protocol data is your consent (Art. 6 (1) (a) GDPR).